Case Studies

The Recalibrate Wellbeing® Programme changed the life of Dr Maya Basu

Maya is a highly successful career-driven gynaecologist who works long hours in the NHS. She was referred to us through another client but felt she was simply too busy to start right away. Unfortunately, by the time winter rolled around nothing had changed and Maya felt her health was spiralling out of control. So, she finally decided it was now or never and we are so glad she chose NOW! Three months later and 10 sessions into our Recalibrate Wellbeing Programme, Maya’s progress has been incredible:

Maya says. “At the beginning of the 12-week programme, I was asked what I wanted to achieve. It was hard to define – I think I mumbled something about just being healthier but was not really able to articulate much beyond that even using medical jargon! I had been feeling for a long time that I just didn’t feel particularly good in terms of fitness, strength and general resilience and I had heard brilliant things about this 12- week wellbeing programme from my friend who had come out of the other side.

10 weeks on, and I feel like a different person!  I am actually enjoying exercise now – which is something I never thought I would say. I feel stronger than I ever have, and I am also noticing that I am losing weight and changing my body shape. I am ashamed to say that doctors don’t get as much training on nutrition so with the help of this programme, I’ve changed what I eat on a daily basis, and am enjoying it! More importantly for me, I feel like I’ve got that spring in my step back and am so much more resilient than I was before. This has been basically life-changing for me and I’m so grateful that the programme has given me the confidence to push myself beyond my comfort zone.

My new motto is  “BRING IT ON!!”

It felt like the spark was coming back…

Mandy is a ceremonies Officer and Registrar, a wife and mum of 3 grown-up children.  She’s generally a positive bubbly person to be around but back in 2016, she noticed she lacked energy and her usual passion for life.

Here’s Mandy’s transformation in her own words:

WHAT INSPIRED YOU TO START THE RECALIBRATE WELLBEING PROGRAMME?  At the time, my skin kept flaring up and my weight had been steadily increasing for years. Pip, mentioned the wellbeing assessments she offered and I thought – I’ve got nothing to lose! I remember just breaking down in the assessment, mainly through frustration, that I just didn’t know which information to follow. Looking back my ‘resilience container’ was definitely very full!

WHEN DID YOU FIRST COMPLETE THE RECALIBRATE WELLBEING PROGRAMME? My assessment was at the end of May and I remember dithering for ages because it’s quite a big investment of time and money. Thankfully, after speaking with my husband, I eventually came to the conclusion, what was more important the money or my health? So, I started in June 2016.

HOW WOULD YOU EXPLAIN YOUR EXPERIENCE TO OTHERS? Each week felt like a lightbulb moment and I just couldn’t believe I’d gone my whole life without knowing this information. Every week I changed the way I ate, then slept, then moved, then people started noticing almost straight away within 3 weeks! Donna at work was saying; “What have you done? You look so different!”. It just felt like my spark was coming back.

WHAT DOES A TYPICAL DAY LOOK LIKE FOR YOU NOW (4 YEARS ON)? I wake up around 06:00-06:30. I start my day with water and since lockdown, I’ve been following an online Pilates channel. Then I take 10 – 15 mins to journal and plan my day – I’ve rarely missed this since my first recalibration, as it really sets me up for the day. My typical breakfast will be overnight oats or some homemade granola with full fat yoghurt (it took me a long time to get my head around the full fat part but it really does keep me so much fuller). Then I’ll start work, we’ve been working from home since lockdown, so lunch is typically a chicken salad. After work, Stuart (Mandy’s husband) and I often go for a walk and we’ve found many new routes! Then dinner will always be home cooked with LOTS of vegetables. In the evening I’m not a big fan of TV so I prefer to relax with a book or puzzle, then I’m off to bed at 10!

It’s amazing how many of the habits I still do even after 4 years!

Working towards a better, healthier future..

One of our health coaches has worked alongside a gentleman to help and advise him with regard to making a change in his health. This man was suffering a bereavement and had, in turn, lost sight of his health.  With our help, he managed to turn his lifestyle around and began looking towards a better, healthier future.


A Health Coach first made contact with the client as a referral from the Health MOT Roadshow. A phone call with the individual unveiled that since his health check, the gentleman had made positive lifestyle changes which led to a weight loss and new exercise regime.

Next Steps

The client was so inspired by his health check and motivated by some of the more negative results, that he was given the necessary push to make changes to his lifestyle. Before the Health Coach’s meeting with the client to discuss his Health MOT results, he had already changed his eating habits, joined a slimming club and even began cycling and exercising with his own gym equipment at home.

The Health Coach stepped in at this stage to offer her expert advice with regards to healthy eating and exercise, informing the client of the health recommendations/guidelines for good health. The Health Coach also provided practical guidance on alcohol guidelines, making sure the client was aware of his recommended daily unit intake.


During a traumatic period of the client’s life, attending the Wellbeing Health MOT Bus for a health check provided him with the motivation to turn his life and health around.

Although the client had already made a drastic change by the time our Health Coach got in contact with him, the advice we provided about the Eatwell Guide offered him even more knowledge to work from and influenced his lifestyle change further.

Since his Wellbeing Health MOT, the client has lost over 4 stone, and whilst our Health Coach was not personally responsible for that progress, their meeting encouraged the gentleman even further. By meeting with the client, the Health Coach was able to encourage him even further, whilst increasing his confidence and self-esteem by providing the recognition he deserved for all of his hard work.

Our Wellbeing Events Team offered their knowledge and services to Balfour Beatty

Wellbeing People delivered a Health and Wellbeing Day for Balfour Beatty in Grays, Essex. Three members of Wellbeing People’s Events team, Grant, Rikki and Jacob were there to set up, deliver and support staff for the whole day. Wellbeing People’s Interactive Health Kiosk was used for Balfour’s Health and Wellbeing Day with full support from the Events Team. The Health Kiosk was then left behind for one month for staff to use!

In addition to the Health Kiosk, Wellbeing People ran 6 workshops on ‘Stress and Resilience’ and ‘Five Ways to Wellbeing’ as well as delivering blood glucose and cholesterol testing! So in all, a full on day of health mot’s, blood tests and workshops!

Maggie Conway, Health and Safety Administrator for Balfour Beatty, emailed Wellbeing People the following day…

“Just to let you know that we had very positive feedback yesterday. For Grant’s workshops 144 attendees signed in and those I asked really enjoyed the workshops and felt they were thought provoking and could take something away with them. Probably not the easiest of groups to present to, particularly when people were walking in late, however, do let him know about the positive feedback.

Jacob and Rikki worked flat out and were so personable (I think the numbers were over 90) and as you may be aware Rikki advised one member of staff to go straight to the hospital due to his blood glucose level being so high. The hospital did various tests and the gentleman concerned was diagnosed with Type 2 Diabetes, so many thanks to Rikki and Jacob. I am sure the Health Kiosk will be very popular over the coming month”

The Interactive Health Kiosk is such an informative yet easy way to check the vital signs of the individual. In this case, Wellbeing People were able to help someone who was unaware of his illness and so help to prevent any further serious health issues.

Stress absence trends at a very high level!

Third-party resilience training for Managers encourages them to open up


A London council was extremely concerned that their stress absence trends were at a very high level and that stress was the second highest reason for sickness absence – although staff had access to a range of support.

The Council decided to hold Resilience Training for managers using a third party service provider to carry out the training, on the basis that this would encourage managers to open up more fully than they might if an internal trainer conducted the course.

The courses were conducted over full or half days depending on the numbers involved and covered workshops defining stress, recognising stress in themselves and their teams and identifying the skills and tools available to help managers manage stress.


Three months following the workshops the absence trends analysis showed that absences due to stress had dropped to the 8th reason for absence and utilisation of the EAP service had risen.

Reduced risk of contracting diabetes and heart disease..

This case study shows how the individual has decreased his risk of contracting diabetes and heart disease and reduced the likelihood of him having to take lengthy periods of sick leave


A major multi-national company has provided their staff with access to the Wellbeing People Health Kiosk for a number of years and has achieved good engagement with a wide variety.

At a recent ‘health day’ one participant made an appointment for a slot on the kiosk in the afternoon. When he arrived he had with him a battered copy of his previous readings from the last time the kiosk was onsite, some 12 months before. He wanted to use the kiosk again as he was ‘hoping to see some changes’ in his results as he had been shocked by his readings on the last visit and this had pushed him into making some life improvements.  of staff, ranging from clerical and admin to skilled and non skilled manual workers.He was very pleased with his weight loss of four stone but his biggest surprise was the drop in his blood pressure, which had previously been high and a cause for concern. His body fat content had also reduced and there was a notable reduction in his BMI. His ‘My Mood’ App result had a big smile!


The provisioning of the Health Kiosk by the employer is clearly welcomed by the employees and by having regular, consistent engagement, employees not only monitor their own health but take appropriate action to improve their health and wellbeing.

In this case the individual has decreased his risk of contracting diabetes and heart disease and reduced the likelihood of him having to take lengthy periods of sick leave.